At Mint Carpet and Upholstery Care, we pride ourselves on our commitment to using natural cleaning solutions and providing a high standard of service that is both ethical and honourable. Our process statement outlines the steps we take to ensure that our clients' homes are well-cared for and that our cleaning solutions are effective yet gentle for both pets and children.
Step 1: Assessment and Preparation
We begin by having a conversation about your needs and your home. Who better to give us the best perspective on managing your expectations than you. Before we begin cleaning, we assess the condition of the carpet or upholstery to determine the best cleaning approach. We also take the time to prepare the area by moving furniture and protecting surfaces that may be at risk of damage during the cleaning process.
Step 2: Natural Cleaning Solutions
We specialize in using pH balanced NON-VOC natural cleaning solutions that are effective yet gentle on your home and the environment. Our cleaning solutions are non-toxic, biodegradable, and safe for use around children and pets.
Step 3: Thorough Cleaning
Our team of experienced cleaners use state-of-the-art equipment to thoroughly clean your carpets and upholstery. We pay close attention to detail, ensuring that every nook and cranny is cleaned to perfection.
Once the cleaning process is complete, we conduct a post-cleaning inspection to ensure that everything is in order. We check for any missed spots and make any necessary touch-ups to ensure that your carpets and upholstery are spotless.
Step 5: Final Inspection and Client Approval
Before we leave your home, we conduct a final inspection to ensure that everything is in order. We seek your approval to ensure that you are satisfied with the results of our cleaning services.
In conclusion, Mint Carpet and Upholstery Care are committed to providing a natural cleaning solution that is gentle on your home and the environment. We care deeply about our clients' homes and strive to offer a standard of service that is honourable, ethical and thorough